Frequently asked question

Q: Why do Hex Bars need to be refrigerated?

A: Hex Bars do not contain any preservatives! This means they need to remain chilled until you are ready to enjoy them. They can be easily taken on the go, but should stay out of the heat because they’ll get pretty melty. Once they thaw the texture softens up a bit which is my FAVORITE way to enjoy them. At room temperature! If the bars are no longer cold when they arrive that’s totally ok, just pop them back in the fridge.

Q: Why is there only one flavor?

A: Hex Bar is a little company with only one employee, Me! I am working hard to deliver new flavors, but it takes a little bit of time. Please be patient friend, more flavors are in development right now! Cashew Blueberry will be coming in the next few months!

Q: Why is there only one shipping option. I’m local, can i pick up?

A: We use priority shipping so that once they are ready, you’ll have them in your hands in just a few short days! This ensures they stay cold while in transit! The shipping cost also covers the ice and packing materials used. The ice packs are reuseable! So please, stash them in you freezer for a later date! We also have a few local retail partners so if you want your bars like, NOW, please visit one of our wonderful retailers to pick them up!